These Terms and Conditions constitute a legally binding agreement between you and bet399 governing your access to and use of the bet399 platform, including all casino games, sports betting, crash games, live dealer tables, payment services, and any other features provided through the bet399 website. By creating an account or continuing to use bet399, you confirm that you have read, understood, and agreed to these terms in full.
Key Highlights
You must be at least 18 years of age to create and use a bet399 account. Residents of jurisdictions where online gambling is prohibited are not permitted to register. One account per person is strictly enforced.
All deposits and withdrawals are processed subject to identity verification. bet399 supports bKash, Nagad, Rocket, Upay, USDT, and BTC. Minimum and maximum transaction limits apply per method as displayed in the cashier.
All bonuses and promotional offers are subject to specific wagering requirements, time limits, and eligible game restrictions. Bonus abuse, including the use of multiple accounts to claim the same offer, will result in account suspension and forfeiture of bonus funds.
bet399 uses certified random number generators for all casino games. Any attempt to manipulate game outcomes, exploit software vulnerabilities, or use automated betting software in violation of platform rules will result in immediate account closure and forfeiture of funds.
bet399 provides deposit limits, cooling-off periods, and self-exclusion tools for all account holders. If you believe gambling is negatively affecting your wellbeing, contact our 24/7 support team or visit the Responsible Gaming page immediately.
bet399 reserves the right to update these Terms and Conditions at any time. Material changes will be communicated to registered account holders. Continued use of the platform following notification of changes constitutes acceptance of the revised terms.
In these Terms and Conditions, the following terms shall have the meanings assigned to them below unless the context otherwise requires:
By accessing the bet399 Platform, creating an Account, making a deposit, or placing any bet or wager, you confirm that you have read these Terms and Conditions in full, that you understand them, and that you agree to be legally bound by them.
These Terms and Conditions apply to all Users of the Platform. If you do not agree with any provision of these Terms and Conditions, you must immediately cease using the Platform and, if applicable, close your Account.
bet399 reserves the right to refuse access to the Platform to any person at its sole discretion, including where there are reasonable grounds to believe that a User has violated, or is likely to violate, these Terms and Conditions.
To be eligible to create and maintain an Account on the bet399 Platform, you must meet all of the following criteria at all times during which your Account remains active:
bet399 reserves the right to carry out eligibility checks at any time during the account lifecycle and to suspend or terminate any Account that does not meet these eligibility criteria.
To access the full range of bet399 services, you are required to register for an Account. Registration is free of charge. During registration, you will be required to provide accurate, current, and complete information, including your full legal name, date of birth, contact email address, and preferred username.
Each individual User is permitted to hold only one Account on the bet399 Platform. The creation of multiple accounts by a single individual — whether under the same or different personal details — is strictly prohibited and constitutes a material breach of these Terms and Conditions. Where multiple accounts are identified as belonging to the same individual, bet399 reserves the right to close all associated accounts, void any pending bets or bonus claims, and withhold any funds derived from the use of secondary accounts.
You are responsible for ensuring that all information provided during registration and at any subsequent point is accurate, truthful, and kept up to date. Providing false or misleading information — including a false date of birth for the purpose of circumventing the age verification requirement — constitutes fraud and will result in immediate account termination, forfeiture of any balance held, and may be reported to relevant authorities.
bet399 applies a Know Your Customer (KYC) verification process in accordance with its anti-money laundering obligations. Before processing any withdrawal request, you may be required to submit one or more of the following documents:
Failure to provide requested verification documents within a reasonable timeframe will result in the suspension of withdrawal processing until verification is completed.
You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username and password. You must not share your Account credentials with any other person or allow any other person to access your Account.
bet399 strongly recommends that you enable two-factor authentication (2FA) on your Account, use a strong and unique password that is not used for any other online service, and log out of your Account when using shared or public devices.
In the event that you suspect unauthorised access to your Account, or that your login credentials have been compromised, you must notify bet399 support immediately at [email protected]. bet399 will not be liable for any losses arising from unauthorised Account access where the User has failed to maintain adequate security over their credentials or has failed to report a suspected breach in a timely manner.
bet399 accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, USDT (TRC-20 and ERC-20), BTC, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change. Current available options and applicable transaction limits are displayed in the cashier section of your Account.
All deposits are credited to your Account Balance immediately upon confirmation by the relevant payment network. Minimum deposit amounts are displayed per payment method in the cashier. bet399 does not charge additional fees on deposits, though your payment provider may apply their own transaction charges. You may only deposit funds from payment methods registered in your own name; third-party deposits are not accepted.
Withdrawal requests are processed to the same payment method used for the most recent deposit where technically possible. A withdrawal request may only be submitted once your Account has passed KYC verification. bet399 aims to process all withdrawal requests within 24 to 72 hours of submission, subject to verification status and payment network processing times. Minimum and maximum withdrawal limits apply per method as displayed in the cashier.
The default Account currency for Bangladesh-based users is Bangladeshi Taka (৳ BDT). Cryptocurrency deposits are converted to the Account currency at the prevailing exchange rate at the time of the transaction. bet399 is not responsible for fluctuations in cryptocurrency exchange rates between the time of deposit and the time of withdrawal.
bet399 complies with applicable anti-money laundering (AML) principles. Withdrawals will only be paid to verified account holders via methods that can be traced to the Account holder's identity. bet399 reserves the right to delay or decline any withdrawal where there are reasonable grounds to suspect that the funds involved are connected to fraudulent or unlawful activity, and may report such suspicions to relevant authorities.
bet399 offers a range of bonuses and promotional offers to eligible Account holders from time to time. All bonuses are subject to the specific terms attached to each offer, which will be clearly communicated at the point the offer is made. In addition, the following general bonus conditions apply to all bet399 promotions unless explicitly stated otherwise in the specific offer terms:
All casino games offered on the bet399 Platform are provided by licensed third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, among others. Each game operates according to its own rules, which are accessible within the game interface. Return-to-player (RTP) percentages are determined by the respective game provider and are outside the control of bet399. All game outcomes are determined by certified random number generators and cannot be influenced by any player action outside of the game's legitimate mechanics.
Bets placed on sporting events — including but not limited to BPL cricket, IPL, T20 World Cup, international football, kabaddi, and hockey — are subject to the specific market rules applicable to each event type. Odds are subject to change up to the moment a bet is confirmed. Once a bet is confirmed and a bet reference number has been issued, the odds at which the bet was accepted are locked and will not change regardless of subsequent odds movements.
Crash games such as Aviator and Dice involve a multiplier that increases over time and can end at any point. The timing of the crash is determined by a provably fair random number generator. It is the User's sole responsibility to cash out before the crash occurs. bet399 accepts no liability for failure to cash out in time due to connection issues, device performance, or any other factor outside of the Platform's control.
bet399 reserves the right to void any bet where it is determined that: the bet was placed after the outcome of the event was already known; the bet was placed on erroneous odds due to a technical error; or the event was cancelled, abandoned, or suspended before the applicable settlement conditions were met. In such cases, the stake will be returned to the User's Account Balance.
The following conduct is strictly prohibited on the bet399 Platform. Engaging in any of the following will result in immediate account suspension, voiding of all pending bets and bonuses, forfeiture of any balance that can be shown to have derived from the prohibited conduct, and may result in legal action:
bet399 is committed to promoting responsible gambling across its entire Bangladesh player community. Gambling is intended to be an enjoyable form of entertainment and should never be pursued as a source of income or a way to recover financial losses.
bet399 provides the following responsible gaming tools to all Account holders, accessible directly from the Account settings panel:
If you are concerned about your own gambling behaviour or that of someone close to you, we encourage you to contact the bet399 support team at [email protected], available 24/7 on Bangladesh Standard Time (BST, UTC+6). Additional guidance on responsible gaming is available on the Responsible Gaming page of this website.
All content on the bet399 Platform — including but not limited to the bet399 brand name, logo, website design, layout, graphics, text, software, game interfaces, and promotional materials — is the intellectual property of bet399 or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.
Users are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, recreational purposes only. This licence does not permit you to: copy, reproduce, republish, or redistribute any Platform content; reverse-engineer or decompile any Platform software; use any Platform content for commercial purposes; or remove any copyright or proprietary notices from any Platform content.
Third-party game content made available through the Platform remains the intellectual property of the respective game studio and is governed by that studio's applicable end-user licence terms.
To the fullest extent permitted by applicable law, bet399 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of or inability to use the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
bet399 does not guarantee that the Platform will be available without interruption, error-free, or free from technical faults. Scheduled and unscheduled maintenance periods may result in temporary Platform unavailability. bet399 shall not be liable for any losses arising from Platform downtime, including any bets that could not be placed or cashed out during a period of unavailability.
bet399's total aggregate liability to any User in respect of any claim arising out of or in connection with these Terms and Conditions shall not exceed the total amount deposited by that User in the 12-month period immediately preceding the event giving rise to the claim.
bet399 collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at /privacy-policy. By registering for an Account and using the Platform, you acknowledge that you have read and understood the Privacy Policy and that you consent to the collection and processing of your personal data as described therein.
bet399 does not sell, rent, or otherwise transfer your personal data to third parties for marketing purposes without your explicit consent. Personal data is shared with third parties only where necessary to operate the Platform (for example, with payment processors for the purpose of completing deposit and withdrawal transactions, or with game providers for the purpose of operating their games on the Platform) or where required by applicable law.
bet399 reserves the right to amend these Terms and Conditions at any time. Where changes are material — meaning they affect User rights, financial terms, or platform access — bet399 will notify registered Account holders by email or by displaying a prominent notice on the Platform homepage prior to the changes taking effect.
The date on which these Terms and Conditions were last amended is displayed at the top of this page. It is your responsibility to review the Terms and Conditions periodically to ensure that you remain aware of the current version. Continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms and Conditions.
These Terms and Conditions shall be governed by and construed in accordance with applicable law. In the event of any dispute arising out of or in connection with these Terms and Conditions or your use of the bet399 Platform, we encourage you to first contact the bet399 support team so that we may attempt to resolve the matter informally.
If a dispute cannot be resolved informally within a reasonable timeframe, both parties agree to submit to the exclusive jurisdiction of the competent courts applicable to the Platform's operating entity. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms and Conditions.
If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed from these Terms and Conditions and the remaining provisions shall continue in full force and effect.
If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of the bet399 Platform, please contact the bet399 support team using the details below. All support communications are handled in English and are responded to within 24 hours on Bangladesh Standard Time (BST, UTC+6).
For matters relating specifically to responsible gaming, self-exclusion requests, or account cooling-off requests, please state the nature of your request clearly in your message so that it can be prioritised and directed to the appropriate team member.
Now that you've reviewed our terms, explore everything bet399 has to offer — from live cricket betting to casino table games and crash titles.
18+ Gambling involves risk. Please play responsibly. For players aged 18 and above only.